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Sales Essentials for Travel & Tourism

  • 8 Steps
Get a certificate by completing the program.

About

Unlock the secrets to sales success in the travel and tourism industry with our 2-hour online course. Gain essential skills and modern techniques for lead generation and networking, tailored for travel consultants, advisors, sales reps, and business owners. Enhance your ability to sell more products and services while earning a certificate of achievement. Perfect for those seeking flexible, impactful learning in today's digital age.

You can also join this program via the mobile app. Go to the app

Price

$49.00

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Course Content

5 Modules / 16 Lessons

Introduction

Dive into the essentials with our online course, covering the Fundamentals of Sales, Marketing in Sales, Customer Experience & the Buyer Journey, Sales Skills & Techniques, and Connecting & Networking.
This course is your gateway to mastering the skills needed to excel in the tourism industry.

Fundamentals of Sales

Lesson 1: Understanding Sales
Lesson 2: Different Ways of Selling
Lesson 3: Lead Generation
Lesson 4: Sales Formulas, KPI's, Targets and Pipeline
Quiz

Marketing in Sales

Lesson 1: Target Marketing & Buyer Personas
Lesson 2: Knowing the Market
Lesson 3: Using Marketing Strategies in Sales
Quiz

Customer Experience & the Buyer Journey

Lesson 1: The Buyer Journey in the Travel & Tourism Industry

Lesson 2: Providing Superior Customer Service

Lesson 3: Upselling & Cross Selling
Quiz

Sales Skills & Techniques

Lesson 1: Sales Skills (customer centric selling and "sell like a fox")
Lesson 2: Solution Selling
Lesson 3: Handling Objections
Quiz

Connecting & Networking

Lesson 1: Cold Calling Tips, Including the Pro's & Cons
Lesson 2: Using LinkedIn for Sales
Lesson 3: Networking with an Elevator Pitch
Quiz

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