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Development

Capability building and development happens through our personalised training and workshops in sales and marketing. 

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Training can be delivered in person, to individuals or workplaces nationwide. This is perfect for onboarding new employees in the Travel Industry or for upskilling current employees in the workplace.

The training is personalised to your tourism businesses goals and objectives. Together we discuss what you would like to achieve, based on the skills gap in your workplace for capability building and professional development.

A minimum training session is 2 hours, we also provide half-day and full day personalised training tailored to your needs. 

All training is delivered following national standards and guidelines, by a qualified Trainer and Assessor and Certificates of Achievement can be provided. 

 

We believe that training and development should be dynamic and engaging, therefore we provide learning activities throughout and the opportunity to ask questions, be interactive and allow participants to engage with others, sharing their own knowledge and solving problems together.

If you require more hands-on training, our workshops are practical and require you to learn 'on the job' with your lap top, and or with role plays and exercises to build confidence and capabilities.

We currently deliver workshops within Northern NSW on social media, digital marketing and in sales skills to increase professional development in the travel industry. 

Please subscribe to stay informed of upcoming workshops, or contact us for personalised training. 

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Hear what others have to say...

My team and I had the pleasure to meet Daina as she showcased specific sales skills tailored to our company's product and processes. It showed she did her due research on the products and processes which was very appreciated as the sales training was customised to our sales team needs. She is also very personable and easy to get along with, making us all feel welcome and also including us actively across the whole training workshop to make sure we put her training to practice. Thanks Daina for your time and effort!

Catalina Gana - My Dream Adventures

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At Diversified Business Skills, we acknowledge and pay our respects to the traditional custodians of this land on which we work and live.
We recognise the importance of upholding culture, values, and knowledge, and the continuing connection to land, water, and community.
We pay our respects Elders past and present.
We acknowledge the resilience of Aboriginal and Torres Strait Islander peoples and support reconciliation in Australia.

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