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How to Turn Indigenous Tourism Insights Into Bookings

Tourism Australia’s latest Indigenous Tourism Data & Insights report (late September 2025) highlights some powerful opportunities for operators. As someone who works with small business owners and travel professionals, I believe the key is turning data into action.

Here are the standout insights — and exactly what to do with them.


1. Focus on the Right Markets

  • Biggest markets: UK & Europe (21%), USA (16%), NZ (9%).

  • Fastest growing: South Korea (+222%), India (+108%), Singapore (+101%).

Action Tip: Don’t spread your marketing too thin. Pick 1–2 core markets and create content that speaks directly to them.


2. Convert Interest Into Participation

  • 63% of international visitors are interested in Indigenous tourism.

  • Only 16% actually book.

Action Tip: Make the booking process simple. Use clear calls to action on social media, have an easy-to-navigate website, and accept mobile-friendly payments.


3. Address Barriers to Booking

Top concerns are:

  • Safety

  • Lack of awareness

  • Uncertainty on how to book

Action Tip: Build trust through:

  • A professional website with reviews and clear tour details.

  • Female-led tours to attract the growing solo female travel market (71% of solo travellers are women, many over 55).

  • Social proof — share testimonials, photos, and short videos of real travellers enjoying your tours.


4. Tailor Social Media by Market

Each market values different things.

  • India – Highlight hospitality, safety, family experiences, and food.

  • Singapore – Emphasise convenience, luxury, and weekend getaways.

  • South Korea – Use Instagrammable visuals, short videos, and mobile booking links.

  • UK/USA – Focus on authentic storytelling around culture and history.

Action Tip: Choose one market each month to spotlight on your socials. Rotate content so you’re building trust across multiple audiences.


5. Build Long-Term Credibility

Tourism is built on trust. Without it, bookings won’t happen.

Action Tip: Invest in your digital presence — from websites to social media. Show that you’re professional, reliable, and ready for international travellers.


Final Thought

The demand is there. The challenge — and the opportunity — is in making it easy, safe, and inspiring for travellers to say yes.

If you’d like help building your marketing strategy, I run coaching and workshops tailored to Indigenous tourism operators, so you can grow with confidence.

Email: info@dbslearning.com or Call 0431 256 994 for a free 20 minute consultation.

Daina Walker - Diversified Business Skills
Daina Walker - Diversified Business Skills

 
 
 

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