Consultancy
Our Services
Our Services
1
Sales Strategy & Coaching
Sales is the lifeblood of every business. Without it—nothing grows.
With over 20 years of global experience in the travel and tourism industry, I bring tried-and-tested sales strategies that have helped individuals, small businesses, and large travel brands grow their revenue, build long-term relationships, and confidently close deals.
I was awarded the No.1 Global Business Development Manager at Flight Centre’s corporate division—the largest travel management company in the world—and later led the Queensland sales team as State Sales Leader. I’ve trained entire teams and helped rookies become high-performing professionals in complex B2B and B2C sales.
Today, I coach businesses and individuals across all industries—not just tourism—on how to sell with confidence in an evolving market.
What I offer:
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1:1 and group sales coaching
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In-person and online sales training
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Modern techniques for social selling
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Confidence-building and mindset support
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Visions, goals and plan setting
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Sales funnels and pipelines that turn leads into loyal customers
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Support with pitching, client calls, handling and pre-handling objections
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Support to understand, create and exceed KPI's and sales targets, including sales formulas
Whether you're just starting out or ready to scale, I give you real-world, no-fluff tools that work in today’s digital economy - blending traditional sales methods with modern platforms.
2
Digital Marketing & Social Media
If people don’t know you exist, they can’t buy from you.
I’ve helped over 50 small businesses across regional Australia in just the last year to boost their digital presence through smart, sustainable marketing strategies and social media workshops.
With dual diplomas in Social Media Marketing and Digital Marketing, I provide the most up to date training and support that’s practical, jargon-free, and tailored to the needs of small business owners.
From branding and content creation to full-blown strategy and setup, I help businesses stand out in a crowded space.
What I offer:
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Social Media workshops, webinars & 1:1 coaching
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Branding and logo creation
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Social media marketing & strategy sessions
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Content planning tailored to your audience
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Website development (Wix, Squarespace & WordPress)
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Landing pages for promos
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Sales funnels integrated with your digital platforms
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SEO basics and keyword research for regional/local reach
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Digital marketing support (including email marketing) campaign creation and analysis
The world of digital is noisy. I’ll help you cut through the noise with a clear, consistent presence that builds trust—and gets results.
3
Small Business & Startup Support
Starting a business is exciting, but it can also be overwhelming.
I founded Diversified Business Skills while raising two children in a regional town, needing flexibility after years in corporate. I know first-hand what it takes to build a business from the ground up—and I’m here to guide others to do the same.
I work with small business owners at all stages - from idea to execution - to map out goals, understand your customer, and create a brand that’s market-ready.
As a qualified Trainer & Assessor with a Cert IV in Small Business Management, I offer both formal training and hands-on support.
What I offer:
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Business planning & development coaching
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Help to turn ideas and concepts into reality through mind mapping and vision, plans and goal setting
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Product & service design support
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Branding, logo & website setup
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Marketing strategy tailored to your region
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Support with finding funding and writing grants
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Confidence-building & mindset coaching
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Tailored programs for First Nations women & regional start-ups
No matter where you’re starting from, you’ll walk away with a clear map, practical tools, and a mentor who actually gets it.
