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Business Travel expected to increase in 2024.

The latest insights from Tourism Research Australia and industry experts like @TomWally from @Flight Centre Travel Group suggest that business travel is on the rise, projected to grow by 4.1% over the next five years. Let's take a closer look at the current trends and factors influencing the resurgence of business travel in 2024.

The Business Travel Rollercoaster: A Look Back...

Before the disruptions of the COVID-19 pandemic in 2020, business travel was steadily increasing for a decade, reaching record highs in 2019. However, the subsequent downturn in 2020 and 2021, with remote work and virtual meetings becoming the norm, was substantial. The trend started to shift in 2022, and by 2023, business travel was showing signs of recovery. Surprisingly, the projections indicate that by 2025, business travel is expected to return to pre-pandemic levels.

Factors Driving the Comeback

1. Face-to-Face Preference:

Despite the rise of virtual meetings, many businesses still value in-person interactions for building strong relationships, even if it comes with a higher price tag.

2. Regional Shifts and Online Alternatives:

The move of businesses from city centres to regional destinations reduces the need for travel. However, online alternatives are also gaining traction due to cost savings.

3. Flight Price Dynamics:

The increase in fuel costs over the years has made flights more expensive, impacting smaller businesses. Experts predict a reversal in 2024, with lower flight prices due to increased competition, including more Chinese airlines in the market.

4. Economic Growth and Employment Opportunities:

The resurgence of business travel is not only good for the corporate travel industry but also for the overall economy. Increased demand for flights and competition among airlines can lead to lower ticket prices, fostering economic growth and creating more job opportunities.

Impact on the Corporate Travel Industry...

The revival of business travel has positive effects on the corporate travel sector, driving demand for flights, fostering competition, lowering ticket prices, and supporting economic growth. It also sustains employment in roles like Business Development Managers (BDMs), Account Managers, and Travel Consultants, creating a positive impact throughout the travel industry.


As we navigate the changing landscape of business travel, the trends for 2024 indicate a strong comeback with positive implications for the corporate travel industry and the broader economy. While technology has changed the way we do business, the enduring value of face-to-face interactions, coupled with expected reductions in flight costs, sets the stage for a promising future. Keep an eye on these developments as businesses adapt to the evolving dynamics, making the next few years pivotal for the landscape of corporate travel in Australia.

If you need help upskilling your corporate travel BDM's, Sales Reps and Travel Managers to better equip them in Sales - Contact Us at DBS for a free consultation - we tailor training programs to suit your travel management company or tourism businesses learning needs.

Daina Walker - DBS Learning for Tourism 2024.


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